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  • How does my purchase make a difference?
    America is in the midst of a mental health and addiction crisis touching countless lives, including our own family and the organization founders that receive our brand donations. Your purchase of AFTER the King products helps support their vital efforts. We believe in using our brand to foster a supportive, empowered Christian community, and purposeful giving embodies the Christian value to "love our neighbor". Your purchase also supports sustainable business practices, like Print On Demand models that positively impact our environment. It is conscientious choices like yours, that will prevent landfill waste and save energy. Together we can make a difference! Together we create the Better AFTER.
  • Does AFTER the King support any causes?
    Absolutely! At AFTER the King, we're deeply committed to making a positive impact in our community, particularly in the realm of mental health and addiction. America is currently facing a mental health crisis that profoundly affects countless lives, including not just our own family, but also the families of the founders of the organizations we support – DSquared Homes for the Homeless and Shatterproof. A portion of every purchase you make with us goes directly to these incredible causes, helping to provide much-needed support and resources to those in need. To learn more about our efforts and the organizations we partner with, be sure to visit the "About Us" section on our website. Together, we can make a difference! Together we create the Better AFTER.
  • Why are our prices higher than other online stores?
    At AFTER the King, our priority is to offer high-quality products and exceptional customer service. We believe in transparency and want to assure you that our pricing is designed to deliver the best overall value and shopping experience. While other online stores may have lower prices, they might be cutting corners in areas that affect product quality or service reliability. Obviously, we can't know for sure, however we can tell you our prices reflect the comprehensive costs involved in product fulfillment, processing, and platform fees. These elements ensure that we can maintain the high standards our customers expect and deserve.
  • Do you charge restocking fees?
    At this time, we do not charge restocking fees.
  • Do you offer customization or personalization?
    Yes! Many of our products can be personalized to reflect your journey of faith or special moments. Look for the 'customize' option on select products or contact us for more details.
  • Why aren't all your products customizable?
    A: At AFTER the King, we strive to offer a balance of quality, affordability, and customization. We use a fulfillment center for most of our products to ensure efficient delivery and cost-effectiveness, which unfortunately means customization for those items isn't possible. However, we recognized the importance of personalization, so we retained control over printing the custom Wall Art in-house. This allows us to offer customized Wall Art products, ensuring top-notch quality control and keeping costs down for our valued customers. By taking this approach, it enables us to provide some of the same product designs in a complimentary customized format, ensuring that you can still enjoy personalized products from our collections.
  • What makes your products different from other Christian Retailers?
    At AFTER the King, we respect the work of all Christian retailers and the unique missions they pursue. What distinguishes us is our approach to original faith-inspired design concepts*, which are drawn directly from the Bible and aimed at supporting our mission: to help our customers Experience His Love and Live the Better AFTER. Our products aren’t just decorative or functional; they serve as reminders and tools for living an intentional, Christ-centered life. By fostering continuous faith practice, our designs help counter cultural distractions and encourage a lifestyle modeled after Jesus. We believe that this lifestyle holds the keys to promoting mental health, well-being, and resilience in a world full of distractions and challenges. Additionally, our passion for serving others extends beyond products. We actively contribute to local organizations focused on mental health and addiction recovery, living out the command to love our neighbor as part of a wider, impactful mission. We’re not just a retailer—we’re here to inspire a movement toward intentional, faith-driven living. Join us, share your Better AFTER story, or make a purchase to support our efforts in the community. *NOTE: AFTER the King strives for transparency, so we want to clarify what we mean by "Original faith-inspired design concepts." While not every design element is exclusive to us, as we incorporate elements from paid platforms like CANVA, it’s our unique interpretation and incorporation of these graphics—blended with our logomark and faith-driven themes—that make the designs distinct to AFTER the King. We take inspiration from scripture and bring it to life in ways that reflect our brand's mission, making each product an authentic expression of our core values.
  • Why don't the colors in my products look the same as the picture?
    This was one of the first questions I asked when I got my print sample. After a rather lengthy complicated education on CMYK vs RGB or HEX and pixels, it simply boils down to the screen you are viewing it from, lighting and the transfer of color to a flat surface. For the more detailed version, continue reading: Color discrepancies are something many people wonder and complain about. At AFTER the King, we strive to ensure that our product images are as accurate as possible, however the main reason colors in your products might look different from the pictures comes down to color representation and the medium. Here’s a quick breakdown: 1. **Screen vs. Print Colors:** Digital screens use RGB (Red, Green, Blue) color profiles or HEX values, while printed materials typically use CMYK (Cyan, Magenta, Yellow, Black). These color spaces interpret colors differently, leading to variations. 2. **Device Variability:** Each screen (whether it's your computer, phone, or tablet) displays colors slightly differently due to varying settings and technology. This can affect how colors look compared to printed versions. 3. **Lighting Conditions:** The way we perceive colors can change based on the lighting. A product viewed under natural light will look different from one viewed under artificial lighting. 4. **Color Transfer:** When transferring vibrant digital colors to a flat, printed surface, some color vibrancy can be lost, impacting the final look. We hope this explanation helps, and please feel free to use the CONTACT US form on the website with any additional questions or concerns.
  • Do we offer refunds?
    Yes, refunds on the products are available for defective or incorrect items. Otherwise, we offer exchanges or store credit.
  • Can we return any item, for any reason?
    We accept returns for defective, incorrect, or personalized items with errors. If you have changed your mind or ordered the wrong size, you can request an exchange or store credit. Please note the following conditions: AFTER the King does not cover return shipping costs for changes of mind. The product must be in its original packaging and in an unworn, unused condition. For personalized items, returns are accepted only if there's an error in the personalization. By following these guidelines, we can process your returns efficiently. Feel free to reach out via our CONTACT US form if you have further questions.
  • Why does shipping take longer than other retailers like Amazon?
    At AFTER the King, we understand that our shipping times might be a bit longer compared to major retailers like Amazon. This is because we are a small, family-owned business, and we partner with a product fulfillment company instead of maintaining our own inventory. This approach allows us to focus more on curating quality products and offering personalized customer service. Additionally, using a fulfillment partner is more sustainable. It reduces the need for large storage facilities and minimizes landfill waste associated with overstocking. Each item is often made or picked to order, which supports small-scale production methods that are generally better for the environment. By working with fulfillment companies, we also cut down on excess packaging and transportation resources, contributing to our eco-friendly business model. We believe these efforts align with our values and the values of our customers who appreciate sustainability and conscientious business practices. While the wait might be slightly longer, we assure you that the quality and ethical standards of our products are worth it.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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